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EKomi Award 2021

Certified service and quality

In order for us to offer our customers excellent service with high quality, we have willingly let ourselves be tested from several independent quality and service testing services. The results speak for themselves!

Your benefits include

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Quick assistance

You can easily report a claim regarding damage or loss around the clock. We ensure an immediate repair, replacement or compensation.

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Complete protection

We’ve got you protected for damage, operating errors or loss due to theft: our coverage exceeds what is provided from warranty protection and manufacturer’s guarantee.

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Up to 6 months

Do not worry if you don”t insure your device right away. We offer you the possibility to do so for up to 6 months after the purchase date.

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Worldwide protection

Incidentally, the insurance is valid worldwide. So your device is also protected abroad, even when traveling or on holidays.

Has your device been damaged?
It is very easy:

  • 1

    In case of a claim, you can easily report what happened through the online form.

  • 2

    You will receive a shipping label for sending in your device to our authorized repair partner for free.

  • 3

    Your device will be assessed and repaired or replaced, if necessary, and shipped back to you.

Our insurance partners

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simplesurance Help Center

Find answers to frequently asked questions or contact us directly.