Policy – Right of revocation
Right of revocation
You may revoke your contract within a period of 14 days without stating any reasons. The period begins after you have received the insurance certificate and the terms of the contract including the Terms and Conditions of insurance.
To exercise your right of revocation, you have to inform us
Am Karlsbad 16, 10785 Berlin, Deutschland
Phone: 0800 – 724 88 95 (free of charge | Mon. – Fri. 09:00 – 19:00)
Fax: +49 30 – 688 316 499
E-Mail: [email protected]
of your decision to revoke the contract by a clear statement (e.g. by letter, fax or email). You may use the attached model revocation form. However, this is not obligatory.
In order to keep the revocation period, it is sufficient that you send the notice of the exercise of the right of revocation before expiration of the revocation period.
Consequences of revocation
When revocation is effective, insurance cover ceases and we shall refund to you that portion of the premium allocated to the period after receipt of the revocation if you consented to insurance cover beginning prior to the end of the revocation period. We are entitled in this case to retain that portion of the premium that is allocated to the period until receipt of the revocation. Amounts to be refunded will be remitted without undue delay, no later than 30 days after receipt of the revocation. If insurance cover does not commence prior to the end of the revocation period, then effective revocation means that payments received must be refunded and uses made thereof (e.g. interest) must be disbursed.
Your right of revocation lapses when the contract is completely fulfilled both by you and by us at your express request before you have exercised your right of revocation.Printable version
Download revocation form (PDF document)*
To view this content you need the Adobe Acrobat Reader, which is freely available for download using the following link.
Download page of Adobe