Get your Microsoft Surface insurance
Fully insured. Fair price. Fixed term.
Certified service and quality
In order for us to offer our customers excellent service with high quality, we have willingly let ourselves be tested from several independent quality and service testing services. The results speak for themselves!
Your Microsoft Surface insurance covers:
Your device’s display breaks or due to a fall, a technical defect occurs.
Your device comes into contact with a liquid and only works limited or not at all.
With the additional theft protection, your device is also protected against the risk of theft.
You also enjoy full insurance cover if your device is damaged by sabotage or vandalism.
Your device is damaged by an operator error, such as clumsiness or ignorance.
Your device is damaged by fire or heat, including over-voltage and short-circuiting.
What you should know about Microsoft Surface insurance:
- Since the third quarter of 2018, Microsoft Surface is among the top five PC manufacturers in its US market. The group sold slightly over 600.000 units between July and September of 2018. This corresponds to a market share of over four percent. But even Microsoft was not able to escape the general price decline: within one year the device lost around one-fifth of its value.
- Either operating errors, short circuits or sabotage – your device is exposed to a number of dangers on a daily basis, which may not be covered by home content insurance. And even liability insurance does not cover damages due to personal negligence. This requires Microsoft Surface insurance. Incidentally, this also applies to the most common of all damage cases, which is display breakage.
- Comprehensive Microsoft Surface insurance is offered by simplesurance. This also has the advantage that the theft protection component can be added as an extension of the insurance. In addition, Microsoft Surface insurance could not be easier to finalise. Some personal data and a serial number – nothing more is required for finalisation.
What our customers say
Your benefits of an Microsoft Surface insurance from simplesurance
Your device is insured directly and without a waiting period if you finalise the insurance within 7 days starting from the purchase date.
You can insure your device anytime and with just a few clicks. We just need your personal information and the serial number of the device.
Up to 6 months
Do not worry if you don’t insure your device right away. We offer you the possibility to do so for up to 6 months after the purchase date.
Incidentally, the insurance is valid worldwide. So your device is also protected abroad, even when traveling or on holidays.
Has your device been damaged?
It is very easy:
In case of a claim, you can easily report what happened through the online form.
You will receive a shipping label for sending in your device to our authorized repair partner for free.
Your device will be assessed and repaired or replaced, if necessary, and shipped back to you.
Our insurance partners
Frequently asked questions
“How can I insure my new Microsoft Surface?”
Simply select the applicable price range of your Microsoft Surface as well as your desired contract term. Apart from damage protection, you can add an optional theft protection in order to get your tablet fully covered. Subsequently you will need to specify your name, address, email address and product serial number. The insurance certificate will then be emailed to you.
“How long is the contract term for my Microsoft Surface insurance with simplesurance?”
Your insurance expires automatically after your chosen term. You do not have to terminate the contract and it will also not be extended automatically. However, before the contract expires, you can easily extend your device insurance for another 12 months online.
“My Microsoft Surface is damaged. What do I need to do?”
You can easily report any damages via our website. After filling out the report form, you will be emailed a dispatch note. With this you can send your faulty Microsoft Surface free of charge to one of our certified repair shops. It will be returned to you as soon as possible.
In case of theft, the process is almost the same. Instead of covering the repair, we will usually reimburse the purchase price of a new device. We will always keep you updated about the status of your damage claim. Should you have any questions, you can contact our personal support free of charge on: 0800 / 3581084 Monday to Friday from 09:00 am to 06:00 pm.